Our Exchange/Return Policy is designed to ensure customer comfort and satisfaction. If you receive a product that’s defective or incorrect in size or color, you can easily request an exchange or return. Please review the details below for a clear understanding:
• We accept exchanges and returns on any unused, unwashed, and undamaged items with the original packaging and tags intact, within 7 days of delivery.
• While we thoroughly check each parcel before shipping, if you receive the incorrect size or color due to our error, we will resend the correct item within 3 working days at no additional cost.
• No returns or exchanges are offered on discounted items unless they are damaged or faulty.
• Shipping charges are non-refundable.
• A receipt (digital or hard copy) or valid proof of purchase is required for all returns/exchange.